Shipping Policy

OVERVIEW

This Shipping Policy is part of our Terms of Service and applies to all orders placed through our website operated by AMZCHPC.

PROCESSING TIME

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.

SHIPPING TIMEFRAMES

Standard Shipping: 7-14 business days

• This is our standard shipping method for all domestic and international orders
• Delivery times begin once your order has been processed and shipped
• Business days do not include weekends and holidays

SHIPPING RATES

Shipping costs are calculated during checkout based on weight, dimensions, and destination. You can review the shipping costs before completing your purchase.

SHIPPING CARRIERS

We use reputable carriers to ensure your order reaches you safely and on time. Depending on your location and order specifications, we may use different carriers.

ORDER TRACKING

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your package's status.

INTERNATIONAL SHIPPING

We ship internationally to most countries. Please note:

• International delivery times may vary between 7-21 business days depending on customs clearance and local postal services
• Import duties, taxes, and customs fees are not included in the item price or shipping cost
• These charges are the buyer's responsibility and vary by country
• Please check your country's customs policies before ordering

SHIPPING RESTRICTIONS

Some products cannot be shipped to certain locations due to local regulations. If this affects your order, we will notify you promptly.

DELIVERY ISSUES

If you experience any of the following issues, please contact us at chenhongamz@gmail.com:

• Your order hasn't arrived after the expected delivery date
• Your package shows as delivered but you haven't received it
• You received damaged or incorrect items

ADDRESS INFORMATION

Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for packages delivered to incorrect addresses provided by customers.

CHANGES TO SHIPPING POLICY

We reserve the right to modify this shipping policy at any time. Changes will be posted on this page with an updated effective date.

For questions about our shipping policy, please contact us at chenhongamz@gmail.com.

Last Updated: May 28, 2025